Cookie Policy

What is a cookie?

Cookies are small text files generated by the websites you visit, which contain session data that may be useful later on the website. This data allows the website to retain its information between pages, and also to analyse how users interact with the site.

Cookies are secure because they can only store information that has been placed by the browser, either information that the user has entered into the browser or information included in the page request. They cannot execute code and cannot be used to access your computer.

Cookies are essential for the operation of the Internet, providing numerous advantages in the provision of interactive services and facilitating website navigation and usability. Cookies cannot damage your equipment, cannot execute code and cannot be used to access your computer, while keeping them enabled helps identify and resolve errors.

Some services may use social network connectors (social plugins) such as Facebook, Twitter, etc. In this case, you should consult the cookie policy of these social networks, since by using social login you are authorising the social network to store them.

What types of cookies are there? Below, we provide more information so that the different types of cookies that may be used can be better understood:

– Depending on their expiration:

• Session cookies: these are temporary cookies that remain in the browser’s cookie file until the website is left. They are usually used to analyse traffic patterns on the website. In the long term, this makes it possible to provide a better experience, improve content and facilitate its use.
• Persistent cookies: these are stored on the device and the website reads them each time a new visit is made. Despite their name, a persistent cookie has a defined expiration date. The cookie will stop functioning after that date, which may range from a few minutes to several years. They are generally used to facilitate the different services offered by websites.

– Depending on who manages them:

• First-party cookies: these are sent and managed by a computer or domain belonging to the publisher of the website being visited.
• Third-party cookies: these are sent and managed by a third party that is not the publisher of the website, when they originate from another server. For example, those used by social networks or by external content such as Google Maps.

– Depending on the purpose for which the data obtained through Cookies is processed, we can distinguish between:

• Technical cookies: these allow the user to browse a website and use the different options or services available on it, such as controlling traffic, identifying the user’s session, accessing restricted areas, remembering the items included in an order, submitting a request to register for or participate in an event, using security features while browsing, storing content for the distribution of video or sound, or sharing content through social networks.
• Anonymous analytical cookies: these provide aggregated, anonymous information that does not allow the user to be identified. This information is intended purely for statistical purposes, allowing us to measure website activity and usability, as well as implement improvements in design and speed.
• Marketing cookies: these are used to track users across different websites. Their purpose is to display advertisements that are relevant to the user.
• Analytical cookies: these help website owners better understand how their visitors interact with the site through the collection and reporting of browsing information.

What Cookies do we use

Below we inform you and ask for your permission to run the following first-party cookies or cookies from services provided by third-party plugins. Most browsers generally allow you to change their settings so that they do not accept these “cookies”, but if you take this action, please bear in mind that the website or some parts of the website may not function correctly.

a) First-party cookies

• Language, pglang: used to manage the language.
• pgc_ads, pgc_analytics, pgc_mandatory, pgc_status: used to control the user’s acceptance of cookies.
• v_uniq: used to manage first-party analytics.
• pgresponsive: this cookie is used to manage the responsive version of the website.
• ASP.NET_SessionId: this cookie is used to establish the session of the user visiting the website.
• visita: used to count visits to the website.
• idiomaPpalld, idiomaTienda, googtrans: used to correctly manage the language of the store.
• pedido, formaEnvioPedido, usuario, carrito, datosComprador, mailPedidoRealizado, estadoTienda, fechasTareaCatalogo: cookies used to manage orders, the shopping cart and the user placing the order.

b) Google cookies

• _utma, _utmb, _utmt, _utmz: these cookies correspond to the web analytics service known as Google Analytics, which makes it possible to obtain information about how users use the website.
• PREF, NID, GAPS, GoogleAccountsLocale_session, AID, APISID, HID, HSID, SID, SAPISID, SSID, CONSENT, TAID, PAIDCONTENT: when logging into a Google account, these cookies are stored on the computer in order to remain connected to the Google account when visiting Google’s services again.

While this session remains active and Google plugins are used on other websites such as ours, Google will use these cookies to improve the user experience. They commonly appear when using Google Maps.

For more detailed information and to see the cookie retention period, please consult the types of cookies used by Google.

c) Twitter

_utma, _utmb, _utmt, _utmv, _utmz, external_referer, H, eu_cn, _twitter_sess, gal, ga, remember_checked_on, remember_checked, twll, guest_id, metrics_token, lang: our website includes a plugin to display activity from our Twitter profile and publish content on it.

Therefore, Twitter automatically sets its own cookies.

For more detailed information and to see the cookie retention period, please consult Twitter’s privacy policy.

d) YouTube

GALX, LSID, RMME, YSC, CAL, dkv, ga, _ga, GEUP, VISITOR_INFO1_LIVE: some pages of our website may include YouTube videos, a service also provided by Google.

To use this service, Google sends cookies, in addition to any cookies that Google may use if you access the service while authenticated with a registered Google profile, for the purpose of calculating the required bandwidth, the number of times a video is viewed, etc.

For more detailed information and to see the cookie retention period, please consult the types of cookies used by Google.

e) Facebook/Instagram

locale, datr, c_user, fr, x-src, xs, csm, S, pl, lu, p, presence, js_reg_fb_ref, js_reg_fb_gate, facebook_fbp, sb, wd, spin: cookies used by Facebook to manage how logged-in users share content, control “Like” buttons, etc.

For more detailed information and to see the cookie retention period, please consult the information about how Facebook uses its cookies.

How can cookies be managed?

All Internet browsers allow you to limit the behaviour of a cookie or disable cookies through the browser’s settings or options.

The steps for doing so are different for each browser, and instructions can be found in your browser’s help menu.

Many browsers allow you to activate a private mode in which cookies are always deleted after the visit. Depending on the browser, this private mode may have different names.

Below is a list of the most common browsers, with a link to their cookie settings and the different names for this “private mode”:

• Chrome, see: Cookie management in Chrome
• Edge, see: Cookie management in Edge
• Firefox, see: Cookie management in Firefox
• Safari, see: Cookie management in Safari
• Opera, see: Cookie management in Opera
• Safari (iOS), see: Cookie management in Safari (iOS)
• Chrome (Android), see: Cookie management in Chrome (Android)